Careers at Mama Ricotta’s
At Mama Ricotta’s, we serve more than just unforgettable Italian-American cuisine; we serve opportunity, teamwork, and genuine hospitality. As one of Charlotte’s most beloved restaurants, we’ve built our reputation on scratch-made dishes, vibrant energy, and a welcoming atmosphere that feels like family. Our team is the heart of that success. If you’re passionate about great food, exceptional service, and growing your career in a dynamic restaurant environment, you belong here.
Who We Are
Mama Ricotta’s has been a staple in Charlotte’s dining scene thanks to our commitment to authentic Italian flavor, quality ingredients, and warm hospitality. We make our sauces, breads, desserts, and even our mozzarella from scratch daily. That same dedication we bring to our food is reflected in how we treat our team, with respect, support, and opportunities to grow.
As part of the FS Food Group family, Mama Ricotta’s offers the stability and career development opportunities of a respected restaurant group. FS Food Group is one of the Carolinas’ premier full-service restaurant groups, known for cultivating talent and creating an environment where hospitality professionals can thrive.
Why Work with Us
At Mama Ricotta’s and within the broader FS Food Group community, we believe that a rewarding career is built on:
Shared Passion for Hospitality
Whether you’re welcoming guests at the host stand, serving tables, or preparing handmade pasta in the kitchen, every role contributes to the experience we create. We look for individuals who take pride in their work, value collaboration, and are committed to delivering genuine hospitality. At Mama Ricotta’s, every team member plays a vital role in making guests feel at home.
Growth & Advancement Opportunities
We believe great careers are built from within. Many of our managers and leaders began in entry-level positions and advanced through dedication and hard work. Through FS Food Group, we provide ongoing training, cross-training opportunities, and leadership development to help you reach your professional goals.
Whether you’re interested in front-of-house service, culinary excellence, or restaurant management, we encourage you to explore your potential. With multiple restaurant concepts under FS Food Group, there are opportunities to expand your experience and grow long-term in the hospitality industry.
Competitive Benefits & Perks
When you join Mama Ricotta’s, you become part of a team that values your contribution and well-being. Eligible employees enjoy competitive benefits, including:
- 50% meal discounts across all FS Food Group restaurants
- Referral bonuses for helping grow our team
- Health care coverage for management positions
- Paid time off and vacation for eligible employees
- Ongoing education and development opportunities
- A supportive and team-oriented work environment
We believe taking care of our team allows them to take exceptional care of our guests.
What It’s Like to Work Here
Life at Mama Ricotta’s is energetic, rewarding, and collaborative. Our restaurant thrives on teamwork and mutual respect. The pace can be fast, especially during busy dinner services, but it’s also incredibly fulfilling. You’ll work alongside passionate individuals who care deeply about food, service, and each other.
From crafting traditional Italian dishes to delivering memorable dining experiences, each shift brings opportunities to learn and grow. We celebrate achievements, encourage open communication, and foster a positive workplace culture where everyone’s contributions matter.
Our Culture & Values
At Mama Ricotta’s and across FS Food Group, our culture is built on core values that guide everything we do:
- Respect for our team, our guests, and our craft
- Passion for quality food and exceptional hospitality
- Integrity in our operations and service
- Teamwork because success is shared
We believe that when our team members feel supported and inspired, they deliver their very best and that’s what keeps guests coming back.
Ready to Join the Family?
If you’re ready to build a rewarding career in hospitality with a restaurant that values tradition, teamwork, and growth, we invite you to apply. Explore current openings at Mama Ricotta’s and within FS Food Group to find the role that fits your skills and ambitions. Come be part of a team where great food, genuine hospitality, and meaningful careers come together.
